Frequently Asked Questions:
What is a HandTrades.com sample? A sterling silver (.925 hallmark stamped) ring, pendant, necklace, bracelet or pair of earrings. See the photo for examples.
What is the retail value of my sample item? Sample pieces vary from $31 - $60 retail value
How many samples can I order? There is no limit. Purchase some for your friends, co-workers and families to spread the word about the craftsmen at HandTrades.com
When will I recieve my sample? All samples are in stock and available from the HandTrades.com warehouse in Kipling, North Carolina USA. All orders received by 1pm ET are shipped the same day.
I live outside the USA, can I still get a sample? Yes. All Handtrades.com items can be shipped outside the USA.
Can I specify a particular item number? At checkout you can specify a jewelry design or stone type but we can not guarantee an exact match.
Can I return a sample? Yes. All items from HandTrades.com come with a 30 day return policy.
Can I order a sample along with my other selection? Yes. Click on "add to basket" with any item to include with your order.
$9.95 sounds too good to be true...Why are you doing this? We've found the best "marketing" to be word of mouth. This is basically a marketing tool. We're so convinced that you will not find better designs or quality of work from the craftsmen at HandTrades.com that once you've seen the sample, you'll tell your friends. Shopping at HandTrades.com, as one of our customes has said, is like "purchasing at the producer's shop without traveling around the world."
Who can I contact with another question? You can send an email for a quick and helpful reply to service@handtrades.com
Hand Trades is the most trusted name for handcrafted quality and satisfaction in partnership with Independent Producers.
You're purchasing direct from artisans like Waten Sundesh, a 3rd generation silversmith located in Bali, Indonesia. In a unique partnership, independent tradesman like Waten send their items to the Hand Trades warehouse located just outside Kipling, North Carolina, where the items are carefully inspected and cataloged. At Hand Trades, you're getting the best price on quality, handcrafted items while receiving the customer service, security, privacy and guarantee you deserve.
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Shipping at HandTrades.com is always free for orders of just $75 or more in the contiguous USA, Canada, United Kingdom, Germany, or Australia the item is being shipped. Our Price match guarantee further insures that you are getting the best value from our wide range of quality items. In fact we are so confident that we offer the best prices on everything that we carry that we'll beat any competitor by 10% guaranteed. Check out our Community Blog for tips and insights and to learn about the latest trends.
Our goal is to help you find the perfect item to suit your needs. Quality assurance and improvement has always been our number one goal, that is why we participate with Bizrate.com so that you our valued customers can rate us on a variety of criteria relating to your purchase. Also don't forget to read our blog for the definition to many terms.
We are proud to offer you great prices. Whether you prefer a classic or contemporary look, we have a huge selection of merchandise so you can find what you are looking for. We offer a 30 day exchange or store credit on everything that we sell. Try our merchandise for 30 days and if for any reason you are not 100% satisfied with your purchase simply return your item in it's original condition for an exchange or store credit. There is no charge. It's really that simple when it comes to shopping at HandTrades.com.
Thank you for your patronage and don't forget to sign up for the free newsletter for special discounts and coupons offered only to those customers who join.
