Customer Service
Learn from our experts and follow along at:    
Email: service@handtrades.com
Postal Mail:
HandTrades PO Box 190 Kipling, NC 27543 USA
Refund, Returns and Exchanges Policies: HandTrades.com is a unique store where independent traders from all over the world list their items and then your order is filled by Gilbert & Frech located in Kipling, NC. This offers you direct prices on items made by hand with the service and online security you can trust. Because of this unique relationship, returns for the purchase amount are not offered but you my return your item within 30 days for an exchange or store credit. There is no charge.
Return and Exchange Form select format: PDF MS Word
To obtain the status of an order, enter the confirmation number and click Go!.
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