PO Box 190
Kipling, NC 27543
Refund, Returns and Exchanges Policies: HandTrades.com is a unique store where small-shop, independent producers from all over the world list their items and then your order is filled by Gilbert & Frech located in Kipling, North Carolina, USA. This offers you direct prices on items made by hand with the service and online security you can trust. Because of this unique relationship, returns for the purchase amount are not offered but you my return your item within 30 days for an exchange or store credit. There is no charge.
Return Form select format:
To obtain the status of an order, enter the confirmation number and click Go!.